Your 24/7 Restaurant AI Assistant
AI voice assistant for order management
Stop missing sales. Noovi answers calls, takes orders in English and Spanish, sends them to the kitchen, and processes payments. Fully automated. No extra staff. No interruptions.
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Hear It in Action
AI for restaurants that stops missed calls, and lost sales.
Why choose noovi?
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Understands your menu, no matter how complex.
Speaks English & Spanish fluently.
Books tables through OpenTable.
Handles combos, upsells, and recommendations.
Sends orders directly to your POS and kitchen.
Sounds human. Most customers won’t know it’s AI.
AI Features Built for All Your Restaurant Needs
Voice Ordering
No more missed calls. Noovi answers instantly, speaks naturally, takes full orders, and sends them straight to your POS and kitchen—just like your best employee would.
Text Ordering
Guests can simply text your number to place an order. Noovi responds in real time, guides them through the process, confirms the order, and sends it to the kitchen.
Phone Reservations
Guests call. Noovi checks availability, books the table, handles special requests, and syncs it all with your reservation system—automatically.
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Real-Time Info on Demand
Guests can ask about hours, events, specials, or anything else. Noovi gives instant, accurate answers over voice or text—24/7.
Actionable Marketing Insights
Noovi tracks guest behavior and order patterns to help you improve promos, upsells, and customer loyalty—with real data, not guesswork.
Here’s how noovi can benefit your restaurant:
AUTOMATED PHONE ANSWERING:
Don’t miss a sale any more! From the phone to the kitchen Noovi handles phone orders to ensure you never lose a sale.
Recapture Missed Sales:
Never miss a potential sale. If a call is dropped, unclear, or a customer prefers not to speak, Noovi offers to continue the transaction via text, allowing customers to place orders for pickup or delivery through text message.
Your AI Dashboard
• View live calls, transcripts, and order history
• Track transactions, payments, and earnings in real time
• Update hours, menus, or specials in seconds
• Identify peak call times and guest behavior
• Get marketing insights and performance metrics that help you grow
24/7 Reservation Booking:
Our AI system enables customers to book reservations by phone at any time, reducing wait times and improving customer satisfaction.
Integrates Seamlessly with Your Restaurant Stack
Works with your existing tools—including delivery apps, POS systems, and reservation platforms.
24/7 Availability.
Late-night order? Early-morning reservation? Noovi is always on.
More Orders.
Less Overhead.
With AI handling every call, text, and question, your team can focus on great service—not phones and paperwork.
Lower Labor Costs.
One AI can do the job of multiple front-of-house staff—without sacrificing experience.
More Sales Opportunities
Serve more customers in more languages, across more channels. Noovi makes it easy.
Common Questions About noovi AIRestaurant Assistant
Noovi can handle nearly every task your front-of-house staff manages over the phone. It takes food orders, answers questions, processes payments, manages reservations, and shares real-time info—24/7.
Unlike generic voice bots, Noovi has been trained on thousands of real restaurant phone calls. That means it understands how guests actually speak, what they ask for, and how to respond naturally. It doesn’t just follow a script—it listens and adapts. Whether a customer wants to modify an order, ask for a recommendation, or reserve a table for a birthday party, Noovi can handle it all with ease.
Yes. Noovi securely processes payments through your integrated POS system. Once the order is confirmed, it collects payment over the phone—fast and securely—so your team doesn’t need to step in. This helps reduce no-shows and increases order completion rates.
Absolutely. Noovi is designed to understand and process full restaurant menus, including modifiers, customizations, combos, and even special cooking instructions. Want your burger medium rare, with no onions and extra pickles? No problem. Noovi handles that without skipping a beat. It can upsell based on current promotions or suggest popular add-ons, just like your best server.
Yes. Noovi is built for scalability. You can manage multiple locations from a single dashboard, each with its own menu, hours, and phone number. It routes calls appropriately and keeps each location’s operations smooth and centralized.
Yes. Noovi provides accurate, up-to-date information to your customers—whether it's tonight’s happy hour, upcoming events, special menu pricing, or seasonal hours. It’s perfect for restaurants with nightlife activities, cultural events, or rotating promotions.Noovi can even handle special requests like group discounts, catering services, or birthday reservations—no more manually managing these calls during rush hours.
Setup is quick. Most restaurants are fully operational within 3 to 7 days. We’ll help you connect your POS, upload your menu, configure business info, and train the AI on your operations. You’ll be ready to take calls and orders in no time.
Yes. The Noovi Dashboard gives you full visibility over every interaction. You can see live and past calls, transcripts, orders, payments, and key metrics like peak call times and conversion rates. It’s an all-in-one control panel to optimize operations and revenue.
Of course. If a guest has a request Noovi can’t handle or specifically asks for a staff member, it can transfer the call or take a message—no frustration, no dead ends.
info@noovi.ai
Tel. 855.944.0012
It’s like hiring the perfect hostess, who never takes a break.
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